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I used to work for a company that provided network performance monitoring to hospitals. I am telling a Story second hand that I heard the CEO share.

One day, during a rapid pediatric patient intervention, a caregiver tried to log in to a PC to check a drug interaction. The computer took a long time to log in because of a VDI problem where someone had stored many images in a file that had to be copied on login. While the care team was waiting for the computer, an urgent decision was made to give the drug. But a drug interaction happened — one that would have been caught, had the VDI session initialized more quickly.

The patient died and the person whose VDI profile contained the images in the bad directory committed suicide. Two lives lost because files were in the wrong directory.




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