In which case you need 24/7 shifts on site. If you can fix a problem remotely fr... | Hacker News

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chgs 8 months ago | parent | context | favorite | on: Australian employees now have the right to ignore ...

In which case you need 24/7 shifts on site. If you can fix a problem remotely from your home then someone can do it in Sydney.

Yodel0914 8 months ago [–]

24/7 on-site is costly and counterproductive when issues are rare but high impact.

Someone in another country providing remote support doesn't work for a whole range of industries, particularly where security clearance is in play.

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