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I'll try to explain it a different way:

I once had a manager who, after working with for 6-8 months, gave me the impression of "working for a child."

He would interrupt me all day for very trivial matters, and insist that I drop what I'm working on to address some email that just came in. (And what I was working on was from email that came in yesterday, that I dropped what I was working on yesterday to start...)

Any time I started any task that required any significant concentration, I'd start to panic that I'd be interrupted before the task was complete. (And if you understand concentration, you realize that you just can't pick up an interrupted task where you left off.)

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Where it came to a head was, late one Friday afternoon, I realized I needed to cherry-pick or revert something in Git. At the time, I was a bit of a novice to Git. I skimmed an article on how to do what I needed to do in Git, decided it would take me ~10 minutes, and that I'd leave when I was done.

No sooner did I make it through the first paragraph did my manager interrupt me with a question. I answered it, and tried to find where I was reading (in the article that explained what I was trying to do). Then the guy next to me interrupted me with a technical question. The two of them continued, ping-ponging each other, me being stuck trying to read a paragraph, until I was able to construct one single command.

Then my manager pulled me into his office. I saw that he was putting together a presentation, and I spent 10 minutes answering his questions.

I thought I was done and could complete my ~10 minute task, but no. After I constructed the 2nd Git command, my manager and the guy next to me resumed ping-ponging me with questions.

Finally there was a lull, and I started constructing the 3rd git command. My manager comes up behind me, and in a rather condescending tone, said to me: "What are you doing here? It's a long weekend, go home!"

I responded, "I'm just trying to complete a 10-minute task before I go home, but I keep getting interrupted!"

My manager didn't apologize. He grunted, and then ran out of the door, like a child caught making a mess, but not owning up to it.

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This manager, BTW, is why laws in the linked article exist. He once "forgot" to tell me he wanted me to work on a Saturday. I had plans so I ignored his Saturday morning call. Thankfully he was fired (or quit, it was ambiguous) about a month or two later.

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So, are you like my old manager, constantly interrupting someone, and not having the emotional intelligence to apologize or to pace yourself? Or, do you think before you interrupt, give people a chance to pause what they are doing, and pace yourself so you aren't monopolizing others' time?




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