They get increasingly threatening and aggressive. I'd guess that the OCR code scanning is to confirm that he's read the letter and adjust the hostility in the next letter appropriately.
Wow, these letters are extremely pathetic and unbecoming for a government agency. I would have expected the BBC to have more self respect than this mafia LARP.
They get increasingly threatening and aggressive. I'd guess that the OCR code scanning is to confirm that he's read the letter and adjust the hostility in the next letter appropriately.