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AGI would have a major impact on human work. Currently the hype is much greater than the reality. But it looks like we are starting to see some of the components of an AGI and that is cause for discussion of impact, but not panicked discussion. Even the chatbot customer service has to be trained on the ___domain. Still it is most useful in a few specific ways:

Routing to the correct human support

Providing FAQ level responses to the most common problems.

Providing a second opinion to the human taking the call.

So, even this most relevant ___domain for the technology doesn't eliminate human employment (because it's just not flexible or reliable enough yet).




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