They can though. Dying businesses take time to die. Even if nothing else, they could have decided to shut down _earlier_ so that customers would have more time to deal with the fallout. Or they could have decided to shut down _at the same time_ but just messaged about it earlier.

Just like the strategic announcement of bad news....on a Friday.

It seems unlikely they didn't know they were going down until just a few days before having to shut down services.

And given that this happens during the holidays, ot wouldn't surprise me if some customers don't find out about this until after the window to extract your data has expired. Or people have to work on fixing this mess who were supposed to be on PTO.

It is irony of all ironies that an accounting services company would be surprised about their own insolvency.

In reality, they had to have known for months. The director were probably just holding out for a Hail Mary funding injection.

This is bad bad business, especially for a financial services company.

The investors aren't going to let you burn all the cash just because. They want out now with whatever is left so they can flip the coin to the next bet.

Maybe if the investors could be held liable for the damage they cause for suddenly shutting something down like this, they would be more likely to give customers more warning before shutting something down.

For sure staff was surprised, leadership not so much (I'd hope) but bear in mind the CEO was replaced just ~a month ago.

I bet they were hoping for a christmas miracle.