From the fees the customers are paying for the bookwork. | Hacker News

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wbl 4 months ago | parent | context | favorite | on: Bench to be acquired after abruptly shutting down

From the fees the customers are paying for the bookwork.

itake 4 months ago [–]

If they were profitable, then they wouldn’t have shut down…

Presumably, their cost to serve was higher than what their customers were collectively paying.

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