That’s not the articles conclusion, it’s the excuse.
Yes slow steady growth is a generic “good advice” but overall if the product was ready and provided value to the users they would have used the product.
A conclusion would be don’t ship a half baked product… And definitely don’t blame users for not liking your product, not understanding it, not being open to it at the time etc…
The users are always right and even if they are technically wrong it is still the fault of the product designer for not accounting for that in the first place.
“We do not blame users, ever.” is about as close to a prime directive as you can get regardless of what product or service you deliver.
Yes slow steady growth is a generic “good advice” but overall if the product was ready and provided value to the users they would have used the product.
A conclusion would be don’t ship a half baked product… And definitely don’t blame users for not liking your product, not understanding it, not being open to it at the time etc…
The users are always right and even if they are technically wrong it is still the fault of the product designer for not accounting for that in the first place.
“We do not blame users, ever.” is about as close to a prime directive as you can get regardless of what product or service you deliver.