I would have expected everyone to have heard of it by now. I first saw it mentio... | Hacker News

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floydnoel 88 days ago | parent | context | favorite | on: If your customers don't talk, NPS is a vanity metr...

I would have expected everyone to have heard of it by now. I first saw it mentioned on HN in 2017 or so. Good reminder that there's always newer folks around and to define the terms!

wink 88 days ago [–]

That has nothing to do with newer folks, more with interest in certain topics.

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