I suppose I should have known they're being used for something, but I tend to not answer these because they don't seem answerable. I had a surgery a few weeks back and had an e-mail asking me to rate the experience afterward. Anesthesia results in most memories of the direct experience not existing, so I can't rate that. My satisfaction with the surgery itself depends on the ultimate outcome of it, which I can't possibly know within a day.
It's the same thing with regular product purchase. You get these "would you recommend?" or "would you purchase again?" solicitations either immediately after receipt of the product or within a few days, or solicitations to go leave a review somewhere. How am I supposed to rate something I've owned for somewhere between minutes and days and have barely used? Many of my most disappointing purchases seemed like great things when they first arrived or I first put them together, but after prolonged usage they showed serious flaws or simply stopped working.
It's the same thing with regular product purchase. You get these "would you recommend?" or "would you purchase again?" solicitations either immediately after receipt of the product or within a few days, or solicitations to go leave a review somewhere. How am I supposed to rate something I've owned for somewhere between minutes and days and have barely used? Many of my most disappointing purchases seemed like great things when they first arrived or I first put them together, but after prolonged usage they showed serious flaws or simply stopped working.