Brawndo is coming- it's got electrolytes and IT'S WHAT PLANTS CRAVE!
Life imitates art indeed.
I am sympathetic to wanting to automate complex workflows. Hell, I'm sympathetic to wanting to automate simple workflows. In fact, I bitch about the stupidity of the things I do at least once a week (no, you see, I take the numbers that show on this monitor, and I type them into a box on that monitor; why no cut & paste? faster to re-type the numbers; sigh).
But people provide context. Sure, an AI might tell you utility costs were up last quarter, but they won't know it was because of a water leak that went unnoticed and tripled the bill. Or it will tell you that wages were up, but not that it was because Bill from Operations had hernia surgery and we had to bring on a temp for 2 months. And it certainly won't tell you that Jim's back on the sauce, so we should probably begin putting out feelers for a new salesman.
So much of what business does is tracking metrics, yes, but the numbers never tell the whole story. There's always a backstory. Things that just can't be captured in raw data and hence can't be summarized by an AI. And AIs can't keep the ship sailing. Every small business has the guy/girl that does all the little things for everyone that absolutely holds the whole damn thing together. I'm not a BigCorp guy, but I imagine most departments are similar.
How about customer feedback? How can a model distill valuable (actionable) meaning from disparate communication mediums other than superficial high-level conclusions?
Expectations are just not realistic right now. There's going to be a lot of disappointment.
Life imitates art indeed.
I am sympathetic to wanting to automate complex workflows. Hell, I'm sympathetic to wanting to automate simple workflows. In fact, I bitch about the stupidity of the things I do at least once a week (no, you see, I take the numbers that show on this monitor, and I type them into a box on that monitor; why no cut & paste? faster to re-type the numbers; sigh).
But people provide context. Sure, an AI might tell you utility costs were up last quarter, but they won't know it was because of a water leak that went unnoticed and tripled the bill. Or it will tell you that wages were up, but not that it was because Bill from Operations had hernia surgery and we had to bring on a temp for 2 months. And it certainly won't tell you that Jim's back on the sauce, so we should probably begin putting out feelers for a new salesman.
So much of what business does is tracking metrics, yes, but the numbers never tell the whole story. There's always a backstory. Things that just can't be captured in raw data and hence can't be summarized by an AI. And AIs can't keep the ship sailing. Every small business has the guy/girl that does all the little things for everyone that absolutely holds the whole damn thing together. I'm not a BigCorp guy, but I imagine most departments are similar.
How about customer feedback? How can a model distill valuable (actionable) meaning from disparate communication mediums other than superficial high-level conclusions?
Expectations are just not realistic right now. There's going to be a lot of disappointment.