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Most of these companies are absolutely total bullies. They’ll go to your board, CEO, governor, senator, mayor, audit firm, wherever. Punish your friends and elevate your enemies.

A big part of being a CIO or CTO is having and maintaining relationships with key suppliers. This is especially true with SaaS/IaaS, where your business is valued based on whatever bullshit churn metrics the company cooked up. Your $2M deal may have way bigger impact on a Sales VP bonus than you think. You have to be a different kind of asshole to maintain control of these guys than in the old software world.




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