Oooh I wanted to try this for a while so here goes…
This doesn’t seem like anything new. Ill-informed support staff has always existed, and could also give bad information to users. AI is not the problem. And it hasn’t created any problems that weren’t already there before AI.
Usually by the time I get to a post on HN criticizing AI, someone has already posted this exact type of rebuttal to any criticism…
This doesn’t seem like anything new. Ill-informed support staff has always existed, and could also give bad information to users. AI is not the problem. And it hasn’t created any problems that weren’t already there before AI.
Usually by the time I get to a post on HN criticizing AI, someone has already posted this exact type of rebuttal to any criticism…