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I mean what else are they supposed to say or do to correct a mistake other than "sorry, here's what happened, we have fixed it, we are taking steps to reduce the chances of it happening again"? Sometimes you just have to correct an error.



Ideally a list of other projects they have since found and attributed.


From the tone of the response to Microsoft response, people will not be happy unless Microsoft publicly executed the engineers that did it.


I think people tend to forget that large companies are made up of flawed individuals and their policies mitigate but don't eliminate mistakes


They are also fully funded to compensate when they do something wrong. An apology from a Fortune 500 company with a history of unethical behavior is worthless.

That would be a start yeah

What if there aren't any or they have not yet done that because they wanted to respond to this person first?


I think financial damages are realistic here. They materially damaged another brand, it’s all business at the end of the day.



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