This is both very relevant and a bit off topic, but for me, quite timely.
Today my Polestar app wasn't updating properly. Some things were, but the widget was stuck on manual refresh, and the odometer and ___location in the app were from the previous ___location I'd been, not including the trip home.
I stupidly deleted the cache and data for the app. Then tried to reconnect to the car.
This process requires putting all of the fobs (for me, two) in the car, and then getting to the right step in the car as well as the app.
But... here the car claims it cannot find both fobs. While in other parts of the car software, it indicates it can find both fobs. Because of this, I cannot pair the phone and car, and have any of the app features working again.
I would, naturally, factory reset, but this also requires both fobs, and also claims it cannot find them. (I've tested each fob and they both fully work otherwise - just in these two instances, the car acts as if it cannot find them.)
Ultimately the next day (this morning) I unplugged the charger, and hopped in the car and pressed Factory Reset, and it worked like a charm, and everything is fine now.
I don't know if charging was blocking pairing but I assume it was blocking the factory reset. (Just wish error messages were... more informative, you know?!)
I assume somehow data was... not in an ideal state... in the car's internal database, and the factory reset removed the bad data, allowing normal operation to assume.
Today my Polestar app wasn't updating properly. Some things were, but the widget was stuck on manual refresh, and the odometer and ___location in the app were from the previous ___location I'd been, not including the trip home.
I stupidly deleted the cache and data for the app. Then tried to reconnect to the car.
This process requires putting all of the fobs (for me, two) in the car, and then getting to the right step in the car as well as the app.
But... here the car claims it cannot find both fobs. While in other parts of the car software, it indicates it can find both fobs. Because of this, I cannot pair the phone and car, and have any of the app features working again.
I would, naturally, factory reset, but this also requires both fobs, and also claims it cannot find them. (I've tested each fob and they both fully work otherwise - just in these two instances, the car acts as if it cannot find them.)