How do we know that it was just a "human error" as the article/headline implies?
Answer: we do not know either, but this is the standard response so that companies (or governments or whoever this concerns) are absolved of any responsibility. In general, it is not possible to know for a specific case until a proper investigation is carries out (which is rarely the case). But most of the times, experience says that it is company policies/procedures that either create circumstances that make such errors more probable, or simply allow these errors to happen too easily due to lack of enough guardrails. And usually it is due to push for "shipping products/features fast" or similar with little concern to other regards.
It could be a different case here, but seeing it is about oracle and having in mind that oracle is really bad at taking accountability about anything going wrong, I doubt it (very recently they were denying a hack on their systems and the leak of data of companies that use them until the very last moment).
Answer: we do not know either, but this is the standard response so that companies (or governments or whoever this concerns) are absolved of any responsibility. In general, it is not possible to know for a specific case until a proper investigation is carries out (which is rarely the case). But most of the times, experience says that it is company policies/procedures that either create circumstances that make such errors more probable, or simply allow these errors to happen too easily due to lack of enough guardrails. And usually it is due to push for "shipping products/features fast" or similar with little concern to other regards.
It could be a different case here, but seeing it is about oracle and having in mind that oracle is really bad at taking accountability about anything going wrong, I doubt it (very recently they were denying a hack on their systems and the leak of data of companies that use them until the very last moment).