You must not use it that much.

Features that worked in mIRC in the 1990s are broken, like sending messages. Right this second if I click to reply to someone's message, I can't add a message in Japanese unless I copy-paste it in. This happens every few months. I can't tag people who have non-English names reliably.

It crashes my browser. There are weird security settings, and when you have multiple environments, it is completely unusable without having multiple browsers. Sometimes you can't log in without clearing your cache completely.

It is sheerly anti-organic, adding features no one wants.

I'm literally taking time out of my vacation to complain about it, fml.

I use it every single day, constantly, and it works just fine for me. Only compaint I ever had is that the search functions suck but thats common to literally anything microsoft has ever done

I would have to agree with you. I use it every day for work and besides some wonky syncing between Outlook and Teams and the search which you already pointed out, it works. More than I can say for some of the older tech we were using before Teams.

I would also not that I've never been a huge power user or rely heavily on it for anything really outside of calendar or channel conversations so for me, on a basic level it works.

I don't understand all the hate for Jira to be honest. I've used it at various companies and I think it's fine. You can absolutely customize Jira into a monstrosity that sucks to use, but that's true of many ticket systems. I think that the out of the box experience is reasonable though.

I think that's exactly it - the first time people experience Jira is often in heavily customized workflow-from-hell situations where the Jira Admins are far removed from the users.

You can truly create some workflow nightmares and there's nothing in the app to discourage it apart from org culture.

This. Jira has dramatically improved its overall UX/UI, but it's still a tool that can be abused by the administrators.

That can be said about any tool/platform that gives near complete control to the user.

IMO, this is the right idea. I've worked on small projects using Jira primarily as a means of ticket management, and I've worked on giant orgs with scrums and groomings and all that.

As far as a tool, it's perfectly fine. A lot of my bad feelings came as a result of wanting it to be simple ("What should I work on next") but it being twisted into a series of incantations and rituals by those looking to bend it for the purposes of more and more intricate views into how we spend every moment of our day.

Yeah thats the real pain point, but also just the basic operation of jira sucks. The interface is really confusing and difficult to navigate and changes drastically every time theres an update every few years. Then also its SLLOOOOOWWW. For a program that millions of people use all day every day that does nothing more than display text, its pathetically slow.

If you're in a company with a very top-down model/mentality, Teams is fine. Your comms are mostly in small groups or DMs, which Teams seems to really push users towards.

The whole channel experience is horrible and really degrades any attempt at having open communications in a company.

However, if you are a "flat" company that does everything in the open, Teams is going to work against you; this is one of the qualities that makes Slack great. Its whole approach pushes more things out into the open for more collaboration.