I think they will probably go down in court. Having done Amazon business in the past, and knowing what bad mojo it is to try to change the terms adding extra charges after the deal is signed, personally I would have just eaten the $1.44 fee.
Then again, I never made a dime at Amazon, only just lost money and collected positive ratings...
EDIT: I am being downvoted up the thread for taking a position that is not popular. I agree with Med Express that Ebay is culpable for this, as much as this must put me in the wrong legally. Where are the metamoderators?
A 1-star review is the lowest rating that you can give. The seller took the item to the post office and mailed it, postage paid. For some reason it arrived with postage due. Now Med Express will probably be required to keep a reserve on their Ebay account for the next 6 months.
Maybe it gained weight in the mail?
Maybe buyers should post reviews that are fair and balanced. Was the item as described? Received on time? Damaged in transit? Did you communicate your issues to the seller, did they make an attempt to remunerate your concerns?
If the pope hat article is remotely accurate, I would not have given this company a 1-star review. They did everything they could.
There is only negative - neutral - positive on eBay (in the overall rating, not the specific shipping/as advertised etc. categories).
So it now comes down to expectations and how to match expectations to + 0 and -. I for one absolutely expect items to be as advertises and delivered within the timespan indicated. For that, sellers get a 0. If they deliver faster and/or a better item, they might get a +. If they fail to meet my basic expectations, they get a -. Hence, by these standards, the - was perfectly justified.
I did not know this is how the e-bay rating system works!
For some reason given this information, I changed my mind. When the buyer had 5 stars to choose from (in my mind, and I thought they granted only 1) it seemed abominable to leave the bad rating, given facts. Seemed to me like their customer service was worthy of at least 3 stars.
Now knowing that the scale is only three wide, it seems like a reasonable thing to do, leaving a rating of "minus".
Then again, I never made a dime at Amazon, only just lost money and collected positive ratings...
EDIT: I am being downvoted up the thread for taking a position that is not popular. I agree with Med Express that Ebay is culpable for this, as much as this must put me in the wrong legally. Where are the metamoderators?
A 1-star review is the lowest rating that you can give. The seller took the item to the post office and mailed it, postage paid. For some reason it arrived with postage due. Now Med Express will probably be required to keep a reserve on their Ebay account for the next 6 months.
Maybe it gained weight in the mail?
Maybe buyers should post reviews that are fair and balanced. Was the item as described? Received on time? Damaged in transit? Did you communicate your issues to the seller, did they make an attempt to remunerate your concerns?
If the pope hat article is remotely accurate, I would not have given this company a 1-star review. They did everything they could.