I also don't think being in over your head or having architectural issues is a crime - it's the default state for startups, especially ones trying to keep up with big growth.
While this statement is usually true, let's not generalize. There are some kinds of business or services where you are doing a disservice to the world by being in over your head.
Example: If you decide to "disrupt" home construction and sidestep the various annoying and taxing construction regulations. You simply must not go around selling houses to people unless you are actually very, very confident that you are not building a dangerous product.
Same thing for making food that people eat, pacemakers, radiation devices, and taking people's money to safeguard. It's not a crime to make mistakes that nobody with reasonable experience could foresee, but it is absolutely wrong to make avoidable mistakes that hurt your customers due to industry inexperience.
While this statement is usually true, let's not generalize. There are some kinds of business or services where you are doing a disservice to the world by being in over your head.
Example: If you decide to "disrupt" home construction and sidestep the various annoying and taxing construction regulations. You simply must not go around selling houses to people unless you are actually very, very confident that you are not building a dangerous product.
Same thing for making food that people eat, pacemakers, radiation devices, and taking people's money to safeguard. It's not a crime to make mistakes that nobody with reasonable experience could foresee, but it is absolutely wrong to make avoidable mistakes that hurt your customers due to industry inexperience.