In my experience, data issues aren't taken seriously at all, before you want to talk about where the responsibility of having accurate data lies.
It took 3-4 months to maybe fix an issue I repeatedly reported about Maps thinking that a ___location was in the middle of a highway. Yesterday I checked that the suggested route was correct but Maps decided to reroute to the "shortcut" when I was nearing the destination. Depending on how you enter the destination (direct address vs search bar result) it's iffy.
The address is a 6 month old hospital and ER. The first time I routed there to go to the ER my eyes almost popped out of my head at the suggestion of a 2-3 mile detour by getting back on the freeway. Later on I looked at Yelp and saw a reviewer talking about how they took that detour by accident on their way to the ER too. I hope this stupidity didn't end up hurting anyone seriously.
My favorite Apple Maps stupidity, as of a couple of years ago: look up "hospital" while driving northbound on I-405 into Bellevue, WA, and it will give you a massive list of every vet clinic and animal hospital in the area. The nearest actual hospital will be buried in the list somewhere.
Hopefully they've put some new people on this product, post-Scott Forstall. If it's still that badly broken, then it's about time for lawyers to get involved.
It took 3-4 months to maybe fix an issue I repeatedly reported about Maps thinking that a ___location was in the middle of a highway. Yesterday I checked that the suggested route was correct but Maps decided to reroute to the "shortcut" when I was nearing the destination. Depending on how you enter the destination (direct address vs search bar result) it's iffy.
The address is a 6 month old hospital and ER. The first time I routed there to go to the ER my eyes almost popped out of my head at the suggestion of a 2-3 mile detour by getting back on the freeway. Later on I looked at Yelp and saw a reviewer talking about how they took that detour by accident on their way to the ER too. I hope this stupidity didn't end up hurting anyone seriously.