Why do people think that BNW represents a dystopia? The whole point of the work is that it is in fact a utopia or as close as you can get. The reason for this is to undermine the notion that one should even want to organize a society around happiness in the first place (undermining one of the central assumptions of nearly 2500 years of western political philosophy). To this end I think Huxley succeeds brilliantly. Furthermore he raises far deeper questions of what it means to be human in ways that Orwell simply does not address. Finally the fact that many identify his depiction of the future as dystopian is a good sign that he successfully gets readers to reevaluate their own thinking about what it means to live a fulfilling life, since I think almost all of us here would agree that the world Huxley depicts is in some ways thoroughly empty of any real fulfillment or achievement.