Can you explain the game theory behind that? I would've expected that, in this case (where the worst case for a user is what will currently happen), responding with a request for more rather than cooperation is actually the rational behaviour.
No, the best case for the user is what would have happened anyway. The worst case is the people who provided that free service, and maybe other people who see the thanks they got, end up thinking "well, damned if we're going to give those ungrateful bastards anything else for free."