> online platform service providers not understanding their users and their workflows
In regards to the Reddit redesign, I think the people complaining that "they ignore their users" are stuck inside a bit of a bubble.
I have a lot of friends who recently discovered the site, and they much prefer the redesign to the old one.
I forgot where I read it, but I vaguely remember stats backing this up, or at least increase in engagement or a reduction in churn for new users following the redesign.
Something like 50% of Reddit users are on mobile, for which the redesign is targeted (I believe)
Re: Slack, I know many non-techies who struggle with markdown and would welcome a WYSIWYG editor with open arms and wide smiles.
What are they using reddit for, though? Serious question. You can probably find 10x-100x the number of people who would use a site just for amusing cat GIFs vs. a ___location for actual discussion, but the users of each are looking for fundamentally different things. Reddit built itself on being a text-forward group of forums. The new redesign is, frankly, a dark-pattern horrorshow designed for eyeballs at the expense of deeper engagement. They're keeping old.reddit around for a reason.
I say this as someone who doesn't mind the redesign on desktop: The redesign is a shitshow on mobile. It's slow and constantly nags you to install the app.
Exactly... You don't have to expire the old front-end, you can build a new front-end on top of the old API, maybe introduce a few new functions in the API to support both old and new.
> Something like 50% of Reddit users are on mobile, for which the redesign is targeted (I believe)
The re-design just launched on mobile last week, while it has been on desktop for a very long time, so it is way too early to say what mobile users think. Personally I think that it is even worse on mobile.
I really wouldn’t mind the new UI, if it weren’t this goddamn slow (it’s at the point of unusable right now). My choice of using the old UI isn’t even a choice at this point.
It can’t be for people on mobile: the UI is buggy (especially back and forth navigation) and constantly nagging to download the native app. That’s super annoying.
In regards to the Reddit redesign, I think the people complaining that "they ignore their users" are stuck inside a bit of a bubble.
I have a lot of friends who recently discovered the site, and they much prefer the redesign to the old one.
I forgot where I read it, but I vaguely remember stats backing this up, or at least increase in engagement or a reduction in churn for new users following the redesign.
Something like 50% of Reddit users are on mobile, for which the redesign is targeted (I believe)
Re: Slack, I know many non-techies who struggle with markdown and would welcome a WYSIWYG editor with open arms and wide smiles.