I really love this answer and I'm definitely stealing some of it for not only my own inspiration but something to consider when hiring.

I've never heard of this concept before, which seems strange because I feel it applies so much to be a natural sentiment after reading it. I've had the 'feeling' something like this was at play but never knew how to define it. I'm curious, are there any specific books or lecture or any material that brought you to that clarity or is it just experience ?