Agreed. Not sure why people see a problem with this simple principle. It's not l... | Hacker News

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gm on Nov 1, 2012 | parent | context | favorite | on: My mom and dad’s house might explode, but Comcast ...

Agreed. Not sure why people see a problem with this simple principle.

It's not like they would be ok with Comcast saying "We're having cash flow issues, so we took the liberty of charging you double this month"

wmf on Nov 1, 2012 [–]

Not in this particular case, but sometimes I feel like "the customer is always right" has become a license to steal for some people.

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